FAQ
What types of vehicles do you offer?
We offer a variety of vehicles to suit your needs, including standard sedans, luxury cars, SUVs, and minivans. You can select the type of vehicle when you book your ride.
How much does a ride cost?
The cost of your ride depends on several factors including the distance, type of vehicle, and time of day. You can get a fixed fare when you book your ride online.
Are your drivers licensed and insured?
Yes, all our drivers are fully licensed and insured. They also undergo thorough background checks and training to ensure your safety and comfort.
How far in advance do I need to book?
For airport pickups, large groups, or special requests, booking at least 24 hours in advance is recommended.
What happens if my flight gets delayed?
You will be asked to provide us the flight number of your travel so that we can monitor flight arrival times.
How do I meet the driver?
Based on the service you have booked we will give you all the necessary instructions for the pick-up point. We do not require for you to come to our office, it is a hustle free door to door service.
What payment methods do you accept?
We accept all major credit and debit cards and you can also pay in cash if preferred.
What should I do if I leave something in the taxi?
If you leave an item in one of our taxis, please contact our customer service team immediately at +357 22107107 with details of your ride and the lost item. We will do our best to locate and return your belongings.
How do I cancel or change my booking?
You can cancel or modify your booking by sending us an email at viptaxi.cy@gmail.com or calling us at +357 22107107.
Please note that cancellation can take place 6 (six) hours prior to transfers and 1 (one) day prior to excursions