FAQ

K
L
What types of vehicles do you offer?

We offer a variety of vehicles to suit your needs, including standard sedans, luxury cars, SUVs, and minivans. You can select the type of vehicle when you book your ride.

K
L
How much does a ride cost?

The cost of your ride depends on several factors including the distance, type of vehicle, and time of day. You can get a fixed fare when you book your ride online.

K
L
Are your drivers licensed and insured?

Yes, all our drivers are fully licensed and insured. They also undergo thorough background checks and training to ensure your safety and comfort.

K
L
How far in advance do I need to book?

For airport pickups, large groups, or special requests, booking at least 24 hours in advance is recommended.

K
L
What happens if my flight gets delayed?

You will be asked to provide us the flight number of your travel so that we can monitor flight arrival times.

K
L
How do I meet the driver?

Based on the service you have booked we will give you all the necessary instructions for the pick-up point. We do not require for you to come to our office, it is a hustle free door to door service.

K
L
What payment methods do you accept?

We accept all major credit and debit cards and you can also pay in cash if preferred.

K
L
What should I do if I leave something in the taxi?

If you leave an item in one of our taxis, please contact our customer service team immediately at +357 22107107 with details of your ride and the lost item. We will do our best to locate and return your belongings.

K
L
How do I cancel or change my booking?

You can cancel or modify your booking by sending us an email at viptaxi.cy@gmail.com or calling us at +357 22107107.

Please note that cancellation can take place 6 (six) hours prior to transfers and 1 (one) day prior to excursions