Privacy Statement

This Privacy Statement outlines how VIP Taxi Cyprus (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website or services. We are committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Such as your name, email address, telephone number, and postal address.
  • Booking Information: Including your pick-up and drop-off locations, journey details, and payment information.
  • Device and Usage Information: Such as browser type, device type, and how you interact with our website.
  • Location Information: If you choose to enable location-based services.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and personalize our taxi services to you.
  • To process your bookings and payments.
  • To communicate with you about your bookings, inquiries, and account information.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory requirements.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Performance of a contract: To fulfill our obligations to you when you use our services.
  • Consent: When you provide your consent for specific purposes, such as marketing communications or location-based services.
  • Legal obligations: To comply with legal and regulatory requirements.
  • Legitimate interests: To pursue our legitimate interests in operating our business and providing quality services, provided that such interests are not overridden by your rights and interests.

    Data Sharing and Disclosure

    We may share your personal information with third parties in the following circumstances:

    • With service providers and business partners who assist us in providing our services.
    • With legal and regulatory authorities when required by law or to protect our rights.
    • With your consent or at your direction.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    Your Rights

    You have certain rights regarding your personal information under the GDPR, including the right to:

    • Access, correct, or delete your personal information.
    • Restrict or object to our processing of your personal information.
    • Receive a copy of your personal information in a structured, machine-readable format.

     

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Statement or our handling of your personal information, please contact us at booking@experttransfer.eu

    Changes to this Privacy Statement

    We may update this Privacy Statement from time to time. Any changes will be effective when we post the revised Privacy Statement on our website.