By accessing the website experttransfer.eu, you agree to its terms of use, as well as to its Privacy Policy.

The experttransfer.eu platform provides a means for people who are seeking to travel to certain destinations (“riders”) to be accompanied by people who drive to or through these destinations (“Drivers”). For the purposes of this Agreement, these services are collectively defined as “Services”. This Agreement describes the terms and conditions governing your use of and participation in the experttransfer.eu platform.

This Agreement applies to the use of the experttransfer.eu Platform or the New User Services and during the dates of publication of any subsequent amendments to this Agreement for all current Users. You may terminate your participation in the Services at any time for any reason upon receipt by us of your written or electronic termination notice. Either we or you, can terminate your participation in the experttransfer.eu Platform by removing your Information at any time, for any reason or unnecessarily, without explanation, effective when you send a written or email notification. With this termination, we will remove all of your information from our servers, although we may maintain an archived copy of the files we have for you as required by law or for legitimate business purposes. We retain sole discretion to exclude the use of the Services in the future for any reason or not. Even after the end of your participation in the experttransfer.eu platform, this agreement will remain in force.

• The driver is at least 21 years of age.
• This driver has a valid driving license and is authorized to operate a car vehicle and has all the appropriate permits, approvals, and authorization to transfer to third parties in all jurisdictions in which this driver uses the Services.
• This driver owns or has the legal right to operate the vehicle used by the Driver when accepting the Passengers and this vehicle is in good working condition and meets the safety standards of the industry and all of the applicable legal and government department requirements for a car.
• This Driver has a valid liability policy (coverage compatible with all applicable legal requirements) for the operation of this driver’s vehicle to cover any foreseeable losses associated with providing drivers to drivers.
• This Driver will be solely responsible for any liability arising out of or as a result of the operation of the vehicle used by the Driver for the Carriage of Passengers, including, but not limited to, personal injuries, death and material damage.
• In case of a motor vehicle accident, this Driver will be solely responsible for compliance with any applicable legal or specialized requirements for motor vehicles and for all necessary contacts with the driver’s insurance institution.
• This driver will only accept passengers using the vehicle mentioned in the agreement.

When booking your transfer, you are given the opportunity to declare the exact baggage you will carry with you during your transportation. It is your responsibility to set the correct type of car for your transportation, based on the registered luggage and the number of passengers. Note that among other parameters, the price given and the type of car assigned to your transportation service are subject to marked baggage. If you arrive with more luggage than you have placed in your reservation and do not fit the trunk of the car, the transportation of the lagguage will be made with another car and you will be charged for the extra costs.

For transport services, a piece of luggage is a suitcase of a standard size or hand baggage with a combined maximum size of 158 cm (length + width + height). Baggage carrying is also a piece of luggage and must be stated at the time of booking. If your suitcase is oversized, exceeds the above mentioned dimensions, then you must declare 2 pieces of luggage instead. Smaller items fitting to the passenger’s foot, such as a camera case or a small shoulder bag, do not need to be reported. Any other special equipment such as ski or musical instrument with oversized dimensions must be declared as a piece of luggage and indicated in the traveler’s notes (special request) during the booking process.

The transfer of your luggage and other items is at your own risk and under no circumstances can we be held responsible for any loss or damage. This risk of loss or damage must be the subject of private insurance that you have undertaken before departure. Your acceptance of this Agreement and its Terms and Conditions is a tacit agreement that you do not, under any circumstances, include in your luggage or transfer items that violate the law of the country in which the transportation will take place (firearms, etc.) nor those that may be harmful to any third party, nor any elements of excessive size, weight, vulnerability or alteration.

ATTENTION: Travel luggage of any size is prohibited in the car salon.

The confirmation email you receive after the completion of the welcome transfer includes all the information you have stated during the booking. Once the contract becomes legally binding, you will be asked to notify the Customer Service Center of any errors at least 48 hours prior to the corresponding transfer service.

Prices include tolls, fuel, and all legal taxes. Food, beverages and museum tickets / archaeological sites are not included.

For transfer services, cancellation / change is free of charge if we receive a notice from you at least 6 (six) hours before the actual time of pickup. To cancel or change your transfer, you must contact us by phone +357 22107107 or by email at viptaxi.cy@gmail.com. Changes take effect immediately upon confirmation by a customer support representative. If you do not notify us within the 6-hour period or do not appear at the pick-up location without prior notice, the prepaid amount for carrying out the transfer is deemed to be the amount of the contractual penalty that compensates experttransfer.eu company for the damage caused by the late cancellation.

A request by you for changes in receipt, reject, time and baggage allowances may result in additional charges based on the locale of each destination city. The Customer Support Team will contact you as soon as possible to inform you and accept any additional payments that may result from this change. In case of non-response or non-payment, experttransfer.eu cannot proceed with your transportation and reserves the right to cancel the transfer service.

Cancellation can take place 6 (six) hours prior to transfers and 1 (one) day prior to excursions. Prior to transfer or excursion, the deposit made by the customer is refunded.

In case of a late cancellation or non-appearance of the customer, the deposit is not refunded.

The refund to the customer may take between 1 and 14 business days.